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About the Role
Work directly with the founder and consult on best practices
Speak from prior experience building a similar function
Find gaps in current process and suggest recommendations
Work with both onshore and offshore teams
Requirements
Must have call center industry experience
Has built a demand generation function from the ground up
Experience working at their competitors - Talkdesk etc.
About the Company
The modern contact center solution for sales and support teams around the world. Their all-in-one, turnkey software gives their clients the ability to engage with their customers in ways they'll love: via cell phone, text message, and social messengers.
With integration for your favorite CRM and Helpdesk applications, this company makes communicating with your customers a faster, easier, and more delightful experience.
Best of all, they come with unlimited inbound minutes and SMS!